Management Officer (FR/EN) (F/M) - Kidscare Day Care and Nursery in Merl

We are driven by our business project Tomorrow Starts Now, whose goal is to create a better world through education and care for every child! As part of our development, we are recruiting a Management Officer (M/F) speaking French and English en Permanent for our Kidscare nursery and day care center located in Merle.

Presentation :

The group Babilou Family is driven by strong human values (#peoplefirst).

We offer quality care every day to the children entrusted to us.
Our mission is to support them so that they become enlightened, fulfilled citizens of the world, open to others (#positivegrowth)

We advocate the enhancement of their skills through pedagogical approaches Montessori et Pikler. We also include sustainable education, which involves actions based on advances in the field of neuroscience, focusing on key concepts such as language, multilingualism, or even the exposure of young children to screens (#pedagogyfortomorrow).

Our early childhood professionals remain attentive to the healthy socio-emotional development of each child by providing security and affection (#passion). Committed to sustainable education, we offer responsible environments and a varied diet, focused on organic and local products. In this way, we raise awareness among the children we welcome of the infinite potential that nature offers (#planetatthecore).

Through our appKidizz» parents have the opportunity to follow and share with us the days of their children.

General missions:

• Guarantee the operational excellence of your nursery and/or home
• Manage, organize and support your team in order to achieve set objectives
• Welcoming children and families in the spirit of the business project (Tomorrow Starts Now) and respecting the legal framework set by Luxembourg institutions

Main responsibilities:

Manage your team in the spirit of the company project and the management framework (see Management Boss Leader Coach Training)

• Transmit and bring to life the business project and the educational and CAG project
• Through its presence in the field, provide support to the team by adopting professional know-how in the face of all situations encountered
• Work in complementarity and implement a clear delegation with his/her co-manager
• Welcome each professional with kindness and ensure their good integration into the team (onboarding)
• Inspire, lead and support team dynamics (regular team meetings, quality of interpersonal relationships, etc.)
• Transmit and explain the company's decisions and directions to the team
• Develop and provide development prospects to each member of the team (annual interviews, training, etc.)
• Reframe inappropriate behavior and contact the operational/HR manager if necessary
• Welcoming interns

Implement and monitor legal and internal procedures

• Guarantee and monitor the application of hygiene, health and safety procedures (safety register, cleaning plan, medical protocol, individual reception project, etc.)
• Inventory management and meal orders

Welcoming children and families in the spirit of the business project and within the national reference framework

• Offer individualized care for children
• Ensure a safe environment for the child
• Promote the awakening and socialization of children
• Support and train your team to deal with different relational situations with children and families
• Carry out preventive action by identifying children or families in difficulty and taking appropriate measures (in conjunction with the education center)
• Transmit medical information to the country's contact nurse
• Ensure the safety and psychological, emotional and physical well-being of young children according to internal procedures and regulations in force (medical protocols, security measures, etc.)
• Is subject to professional secrecy, like all professionals working in an establishment under the control of the MENJE.

Building and implementing the National Reference Framework for non-formal education

• Write and/or adapt the general action concept
• Ensure its implementation and readjustment
• Get the whole team to buy into the educational and CAG project
• Comply with the obligations of the legal framework in terms of education (logbook, continuing education, PPL, national reference framework, etc.) (Cf: quality assurance instrument)
• Position the educational referent as relay and guarantor of the educational project in the field
• Encourage continuing training and the sharing of good teaching practices (activities, space arrangements, etc.)

Ensure the operational functioning, administrative management of the structure while ensuring compliance with deadlines and the balance between economic and social dimensions.

Work in collaboration with people at headquarters and in particular with the operational manager

• Use your manager and business support wisely
• Regularly transmit information on the life of the structure to headquarters to continuously improve the group's operating methods.
• Actively participate in sector meetings by sharing knowledge and experience and contribute to an enriching and caring group dynamic among peers.
• Must also respect a duty of reserve concerning the activity of the crèche, society Babilou Family and professionals who practice there.

Ensure the successful completion of family visits in conjunction with the Sales team

Contribute to the development of Babilou Family

• Participate in cross-functional activities proposed by headquarters (working group, etc.)
• Participate in sector dynamics (sharing of good practices, link with local partners, etc.)

Skills know-how:

• Management
• Knowledge of regulatory and strategic issues Babilou Family and Luxembourg institutions (MENJE/ITM/Health)
• Mastery of the Quality philosophy Babilou Luxury
• Educational animation
• Administrative management
• Complex problem solving
• Management, monitoring and analysis of KPI's
• Evaluation and management of employees

Soft skills:

Ability to communicate and collaborate

• Is a relay/engine vs. business decisions
• Knows how to formulate and communicate an attractive vision
• Unites and stimulates a dynamic thanks to its positive energy
• Communicate in an impactful way by adapting to the profiles of the interlocutors
• Collaborates with others across the organization and creates partnerships to achieve common goals
• Succeeds in convincing his interlocutors to take action

Be action oriented

• Is pro-active
• Willingly takes on challenges that arise
• Is open to changes

Adaptability

• Learns quickly in new situations
• Experiment to find new solutions
• Analyze successes and failures to learn from them and improve
• May act differently depending on circumstances

Perseverance

• Demonstrates energy, drive and determination to complete what he undertakes
• Rarely gives up on something before it is finished, especially if faced with resistance or failure.
• Effectively manages risks, leads the way in crisis and conflict situations
• Maintain a positive attitude in the face of adversity

Develop the skills of your employees

• Builds motivating development plans and carries them out
• Knows how to convince his colleagues to accept changes that will help them progress
• Guides and trains employees to develop their skills
• Knows the career goals that each person is pursuing
• Knows how to spot talent

Activity KPIs:

• Occupancy rate
• Percentage of improvement on quality audit
• Turnover and absenteeism
• Action plan associated with the visit of the regional agent
• Visit/contract conversion rate

Hierarchical relationships:

• Operational Manager
• Rituals: with the team education/nursing, HR team and the facility manager

Your profile :

• You have obtained a diploma giving you access to the profession educator in Luxembourg (State Diploma of Educator, EJE, Specialized Educator, Belgian Educator Diploma A1 and A2, MEEF Master, Belgian Childcare Diploma, Diploma in Education, Bachelor of Education, ...);
• You have minimum 3 years of experience in the field of early childhood and non-formal education;
• You get a very good command of French and English, any other language will be considered an asset;
• Knowledge of the needs and development of young children;
• The ability to work in a team (#teamspirit) and to communicate effectively;
• You demonstrate kindness, creativity, curiosity and respect;
• You are flexible, organized and dynamic.

Working conditions :

• Full-time position (40 hours per week);
• Competitive salary;
• Training throughout the year (#continuouslearning)
• Social benefits (meal vouchers, sympass card, etc.).

If you are passionate about children's well-being and development (#passion), and you would like to join a dedicated team in a stimulating environment, we would be delighted to meet you. Please send us your application and Ministry documents :)

Process documents with the Ministry if you do not have them.

Secondary school diploma (lower Bac+3)

• Step 1: Recognition: https://guichet.public.lu/fr/citoyens/famille-education/enseignement-secondaire/jeune-recemment-arrive-pays/reconnaissance-etudes/reconnaissance-equivalence-diplome.html
• 2nd step: Authorization to practice: https://guichet.public.lu/fr/entreprises/creation-developpement/profession/profession-encadrement/profession-socio-educative.html

Higher education diploma (higher than or equal to Bac+3)

• Step 1: Registration in the securities register: https://guichet.public.lu/fr/citoyens/famille-education/etudes-superieures/reconnaissance-diplomes/inscription-registre-titres.html
• 2nd step: classification: https://www.enfancejeunesse.lu/fr/classification-de-la-qualification-professionnelle-reunions-de-la-commission-introduction-des-demandes/